Help & FAQ

Help and Frequently Asked Questions

What is our return policy?



Free Shipping

Star Industrial Supplies offers free shipping to the contingent United States. No minimum order is needed to receive free shipping and your order is usually received within 1-3 business days.

How we Ship

We will utilize the most efficient way of shipping your product to you. We utilized Fedex, UPS, USPS, and offer local delivery for a small fee. Free shipping within the continental/contingent United States


Yes, we do offer pickups Monday-Friday 7:30 AM- 4:00 PM. 5301 East 39th Ave. Denver, Colorado 80207

Shipping to PO Boxes or Military Addresses

Yes, additional charges may apply. Shipping will be based on weight and zip codes. If your order is placed with an address that contains a PO box it will automatically be placed on hold, from there we will contact you with the shipping fee and will not ship without your approval. Orders with USPS usually arrive within in 1-5 business days.